The work performed by Natural Surface was excellent; my
floors looked fantastic on schedule and for a great price.
… I highly recommend Natural Surface!
Patrick Peyer
I would like to extend a thank you to Raimond and the
staff at Natural Surface. We knew little about refinishing
my hardwood floors in my home built in 1952. Natural Surface
came recommended from our realtor and we were impressed
with the customer service and attention we received from
Raimond. He came to our home for an estimate and explained
in "layman" terminology the process involved
in refinishing the floors. We love our new hardwood floors
and have already recommended Natural Surface to friends
and family who were impressed with the beautiful floors.
Sincerely,
Karen J.
My husband and I bought a 1925 Bungalow in Reynoldstown
and it was clear for us that we wanted to replace the
new carpet as soon as possible. The seller described that
under the carpet were the original hardwood floors. Since
we could not see the condition of the hardwoods under
the carpet, we expected the worst.
We contacted Natural Surface and Raimond and his wife
Kelly were really honest and straightforward with us about
the whole process of refinishing the old floor and possibly
adding new hardwoods to parts of the house. They explained
every possible problem and how they would solve it. Raimond
and his team exceeded our expectations. The old and new
hardwoods look beautiful and the whole house got its character
back. Thanks to Natural Surface who did a great job in
a timely and professional manner. We love our new floors!
Janet & Mike Gure, Atlanta/Reynoldstown
Dear Raimond,
I wanted to write to express my gratitude for the excellent
work you did on my home floor refinishing project - it
was a big commitment for me to make, and I was so happy
with the process as well as the results.
The work you and your team did for me was outstanding.
You were professional at every stage, attentive to my
needs, and always kept your word. I felt safe and comfortable
having you in my home, and I couldn't have been more pleased
with the outcome.
You were so thorough and up-front in your initial consultation,
explaining my options to me in a way that I could understand,
and I felt much more at ease about the decision-making
process. And, as you know, I had to be away from my home
for several days. So the fact that you were able to stick
to your time-table was important to me. When I had issues
or questions, you always gave me your full attention and
care - making sure I was completely happy with the final
results.
I have been pampering my new floors since you left and
will continue to do so - thank you so much again for everything,
I have been happily recommending your company to anyone
who'll listen.
